CASE STUDY · RIDE SHARING

Ridex

Driver-first ride management.

Ridex is a mobile ride-management app for driver onboarding, ride requests, pickup navigation, trip status, profile management, and earnings visibility.

UI/UX DesignMobile AppBackend DevelopmentMaps & Geolocation
9:41
Good evening
Arun Mason
AM
You're onlineFinding rides near you
$490Today
14Rides
6.2hOnline
View ride requests
9:41
↱
W Indian School Rd
Turn right in 400 m
Dropping offJared W.
12 MIN
📍 Goffle Rd 65, Los Angeles · 6.4 km
»SWIPE TO COMPLETE TRIP
9:41
✓Ride completedFare added to today's earnings$35.00
Distance16 km
Time33 min
PaymentCard · Wallet
Rate Jared W.
★★★★★
Back to map
LOCATIONUSA
DURATION10 Months
PLATFORMMobile App
SECTORRide Sharing

Project overview

Team · 11 members
Team01
2UI/UX
3Backend
3Mobile App
1PM
2TL
Technologies02
React NativeNode.jsFirebase
EXECUTIVE OVERVIEW

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THE CLIENT

Ridex needed a clean driver-focused mobile experience that could support vehicle onboarding, user profiles, pickup navigation, ride acceptance, passenger communication, ride completion, and earnings summaries.

PROJECT GOALS
Create a simple driver onboarding and profile-management flow.
Make ride requests, pickup status, route guidance, and confirmations easy to understand.
Support a trustworthy ride experience with clear trip details, actions, and earnings feedback.
THE CHALLENGE

Ride-sharing apps demand fast decisions while users are on the move. Ridex had to present maps, pickup states, trip details, messages, confirmations, and driver earnings without adding friction or visual noise.

9:41
‹
Add your car
Step 2 of 3
VEHICLE SHOTUpload photo
Make & model
Ford Fusion
Plate number
PG 65023
Colour
Silver
Year
2021
Continue
9:41
‹
Jared W.
Pickup · Grandview Ave 34
TODAY
Hi, I’m at the corner near the coffee shop.6:21
Got it, I’m 2 minutes away.6:22
Great, grey jacket and a small bag.6:22
Silver Ford Fusion, PG 65023.6:23
On my wayI’ve arrived2 min
Send a message➤
9:41
‹Rate your rider
JWHow was Jared?Grandview Ave 34 → Goffle Rd 65
★★★★★
On timePoliteClear pickupTidy
Add a note (optional)...
Submit rating
Skip
01 · PROJECT CAPABILITIES

Project capabilities

Ridex helps drivers manage onboarding, pickup requests, navigation, trip states, and earnings through a focused mobile experience.

Driver smiling while checking phone inside a car

Accept Rides With Better Context.

Drivers can review pickup location, distance, time, bid information, and key trip details before accepting a ride.

Passenger smiling from the driver seat of a car

Create A Clear Passenger Journey.

Pickup, arrival, messaging, and destination flows keep drivers and passengers aligned throughout the ride.

01

Impact Analytics

Understand ride demand, driver activity, pickup states, and earnings patterns.

02

Precision Geolocation

Guide drivers through pickup, route, distance, and destination details.

03

Custom Tracking

Track ride acceptance, arrival confirmation, messages, completion, and history.

04

Verified Growth

Create a scalable foundation for drivers, passengers, vehicles, and markets.

02 · DRIVER APP

One ride, from request to payout

Each trip moves through five clear states. Tap through the card to see how the driver app guides a ride from the first request to the earnings summary.

9:41Online
Pickup 6 min away
INCOMING REQUESTStep 1 of 5

New ride

$14.20
Pickup · 1420 Market St
Drop · Union Station
2.4 miDistance
6 minAway
4.9Rider
FULL DRIVER FLOW

Onboard, accept, drive, get paid, on one calm surface.

01Onboard
Ridex Sign up screen
Sign upOne field style, one button
02Accept
Ridex New ride offer screen
New ride offerCountdown owns the sheet
03Pick up
Ridex Pick up customer screen
Pick up customerSheet holds rider, timer, swipe
04Earn
Ridex Earnings & history screen
Earnings & historyTotal leads, chart supports
05Manage
Ridex My profile screen
My profileCar + availability in one place
MORE FROM THE DRIVER APP · PHASE 1

Around the ride

Documents, ride requests, trip receipts and alerts use the same card style, one blue and one primary action per screen.

9:41
‹Documents
3 of 4 verified75%
✓
Driver licenceExpires Aug 2029
Verified
✓
Vehicle registrationFord Fusion · PG 65023
Verified
✓
InsurancePolicy 389123618654
Verified
+
Driver photoRiders see this at pickup
Upload
Submit for review
DocumentsVerification before the first ride
9:41
Ride requestsOnline
Nearest firstFilter
10 min away · 16 km$35
📍 Grandview Ave 34 → Goffle Rd 65
BID 5381596622696Accept
6 min away · 9 km$22
📍 342 Central Ave → W Osborn Rd 12
BID 5381596622701
14 min away · 5 km$14
📍 N 15th Ave 220 → City Square
BID 5381596622714
Ride requestsFare and distance before you commit
9:41
‹Trip details
Wed, Nov 06 · 7:33pmID 389123618654
Completed
Grandview Ave 34
Goffle Rd 65
Base fare$24.00
Distance · 16 km$8.50
Tip$2.50
Total$35.00
Get help with this trip
Trip detailsEvery fare broken down
9:41
‹Notifications
Mark all read
TODAY
New ride request342 Central Ave · $22 · 6m
2M
Jared W. rated you 5 ★“Smooth ride, on time.”
18M
Earnings updated$490 earned across 14 rides
1H
EARLIER
Insurance verifiedDocuments are up to date
MON
Weekly summary readyWeek total $2,380
SUN
NotificationsRequests, ratings and payouts in one feed
CURRENTLY IN DEVELOPMENT · PHASE 2

Taking Ridex beyond the driver seat

Phase 1 delivered the driver experience. Phase 2 extends the same platform to passengers, fleet operators and payments. The modules below are in active development and will roll out in stages.

PHASE 1 · DELIVERED

Driver app

Onboarding, ride acceptance, navigation, trip states, earnings.

MILESTONE 1 · IN QA

Passenger app beta

Booking, fare estimates and live tracking.

MILESTONE 2 · IN BUILD

Payments & wallet

Cards, wallet top-ups and driver payouts.

MILESTONE 3 · IN DESIGN

Operations dashboard

Fleet, approvals, zones and support.

03 · PHASE 2 · PASSENGER APP

A rider app on the same ride engine

In QA · Beta rollout next

Passengers will book rides, compare fares and follow their driver in real time. Requests flow straight into the driver app that is already live, so both sides see the same trip state. The screens reuse the driver app's card style, blue and single primary action.

9:41
‹Book a ride
PICKUPGrandview Ave 34, Los Angeles
DROPWhere to?
Saved places
HomeGoffle Rd 65
›
Work342 Central Ave
›
AirportLAX · Terminal 4
›
NOWSchedule later
Confirm pickup
Book a ridePickup and saved places in one card
9:41
Choose a ride
16 KM33 min
Ridex Go4 seats · 3 min away
$35
Ridex Comfort4 seats · 5 min away
$41
Ridex XL6 seats · 8 min away
$48
VISA •• 4242Card · Wallet
Book Ridex Go
Choose a rideFare is the number riders decide on
9:41
Your ride
●
ON THE WAYArriving in 4 min
Your driverArun MasonFord Fusion · PG 65023 · 4.9 ★
AM
Trip PIN4 8 2 1
📞
Send a message➤
»SHARE LIVE TRIP
Driver on the waySheet holds driver, PIN, share
9:41
‹Wallet
Wallet balance
$128.50Rider
Add money
Send
PAYMENT METHODS
Visa •• 4242
Default
Ridex Wallet
RECENT
Grandview Ave → Goffle RdID 389123618654
-$35.00
Wallet top upID 389123618655
+$100.00
Add payment method
WalletBalance leads, history supports
04 · PHASE 2 · OPERATIONS DASHBOARD

A web control room for fleet operators

Operators will approve drivers, verify vehicle documents, watch active rides on a live map and resolve support tickets from one place.

ops.ridex.app / overview
Drivers online248
Active rides91
Avg pickup5.2 min
Pending approvals12
Live fleet map
🚗🚗🚗
Driver Verification Queue
Michael R.Toyota Camry · 2022
Review
Elena V.Honda Accord · 2021
Review
David K.Hyundai Sonata · 2023
Review
View all 12 applicants
In designDriver & document verificationLive fleet mapZones & pricing rulesSupport & disputes
05 · PHASE 2 · PLATFORM MODULES

What else is being built

Shared services that sit behind both apps and the operations dashboard.

PAYMENTSIn build

Wallet & instant payouts

Card and wallet payments for riders
Daily or instant cash-out for drivers
Itemised receipts and fare breakdowns
SAFETYIn build

Safety toolkit

In-app SOS for drivers and riders
Share live trip with trusted contacts
Masked calling between both sides
BOOKINGIn design

Scheduled & multi-stop rides

Book rides up to 7 days ahead
Add stops along the route
Driver reminders before pickup
DEMANDIn design

Demand heatmaps

Busy zones shown in the driver app
Peak-hour pricing rules per zone
Demand trends for operators
GROWTHIn design

Incentives & referrals

Trip-count bonuses for drivers
Referral codes for riders and drivers
Promo codes managed by operators
NOTIFICATIONSIn build

Real-time notifications

Push alerts for every trip state
SMS fallback for pickups
Email receipts and weekly summaries
06 · BRAND IDENTITY

Brand identity

Typography
Aa

Outfit

Outfit gives Ridex a friendly but practical mobile feel, keeping forms, map cards, ride states, and calls to action readable on the move.

LightRegularMediumSemiBoldBold
Primary Palette
NexRide Blue#3478F6
Slate Navy#31415A
Cloud White#F8FAFC
HOW WE WORKED

Development journey

01

1. Discover

Study driver onboarding, pickup flows, and ride-state needs.

02

2. Define

Map vehicle setup, ride acceptance, navigation, and completion flows.

03

3. Design

Create Ridex screens, map cards, forms, and visual language.

04

4. Deliver

Prepare the mobile journey for driver and passenger growth.

Conclusion

Ridex turns complex ride-management moments into a simple mobile workflow. Drivers can onboard, accept rides, navigate pickups, confirm progress, and review earnings with less friction, while the platform gains a scalable foundation for future ride operations.

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