SM
Sample management
Registration, labels, storage details and live status for every sample from intake to release.
CASE STUDYCUSTOM LIMS
From rented
software and paper
registers to a lab
system they own
Wave Analytical Labs was running its testing operation on a SaaS product that would not adapt, backed by handwritten books for everything it could not handle. We built them a custom Laboratory Information Management System covering samples, tests, COAs, customers, invoices and a complete audit trail.
CLIENT
Wave
Analytical
Labs LLP
Analytical
Labs LLP
INDUSTRY
Pharma
testing
testing
SCOPE
Discovery · UX ·
Build
Build
PLATFORM
Web
application
application
PROJECT AT A GLANCE
Eight months, nine
people, four platforms
LOCATIONLOC
India
DURATIONDUR
8 Months
PLATFORMPLT
Website, WebApp,
Android, iOS
Android, iOS
SECTORSEC
EdTech
Team
9 membersUI/UX Designer
01
Project Manager
01
Tech Lead
01
Backend Developers
02
Mobile Developers
02
Web Frontend Developer
01
Technologies
8 in the stackT-01
React JS
Web app
T-02
React Native
iOS & Android
T-03
Laravel
Admin & APIs
T-04
Python
Services
T-05
MySQL
Database
T-06
Redis
Caching
T-07
Firebase
Notifications
T-08
AWS
Hosting
01 - THE CHALLENGE
Software they rented, and records they could not fully trust
The lab kept using its SaaS LIMS because no other subscription product met its requirement. The vendor would not customise or resolve the issues the team raised, so critical work moved back to paper books. Sample registers, results corrections and billing lived in different places, and the lab had little control over any of it.
They came to us for a system built around how they actually test, review and release.
How the work gets done
Sample intake
Registered once at the counter; sample ID, AR number and label generated
Specifications
Product master with the lab's own specs, parent and child tests
COAs
Generated from approved results and e-signed in one flow
Corrections
Every edit logged with user, time and a mandatory reason
Invoicing
Invoices raised against released samples at customer rates
Support
Custom-built and extended on the lab's own roadmap
02 - PRODUCT TOUR
Redesigned screen by screen, around the lab's day
The product tour brings sample intake, test assignment, COAs, invoicing and audit activity into one focused LIMS workspace.
The old register was a dense spreadsheet of wrapping text and repeated buttons. The new one leads with sample ID and product, shows batch and quantity as second read, and replaces free-text status with filterable states.
03 — SAMPLE LIFECYCLE
One record, from the inward
counter to the invoice
WHAT HAPPENS
Analysts enter results against specification limits. Out-of-specification values are flagged the moment they are entered, and instrument and column details are captured with each result.
OWNER
Analyst
RECORD CREATED
Raw data & results
04 — MODULES
Everything the lab runs on, in
one system
CU
Customer management
Customer profiles, contacts, test rate cards and a full history of samples, COAs and invoices.
PM
Product master
Products with their pharmacopoeia references, specifications, and parent and child tests.
TM
Test & method master
Standard test procedures, methods and limits reused across products and customers.
CA
COA generation
Certificates built from approved results with a consistent layout and electronic sign-off.
IN
Invoices & finance
Invoices against released samples, GST-ready totals, payments and outstanding balances.
AU
Audit management
Tamper-evident trail of every create, edit, approval and deletion, with reasons.
LR
Log reports
Exportable logs by date, user, module or sample for internal reviews and inspections.
RA
Roles & permissions
Access by role, from sample cell to QA head, so each user sees only what they act on.
ES
Electronic signatures
Password-verified sign-off on results and COAs, recorded against the user and time.
TA
Due-date alerts
Turnaround tracking that flags samples approaching their due date before they are late.
DB
Management dashboard
Daily intake, work in progress, pending reviews and unbilled releases on one screen.
05 — THE OUTCOME
The books are closed. The
lab runs on its own system.
Paper registers retired
Sample intake, results, COAs and billing are recorded once, in one place, and searchable from any desk.
Audit-ready by default
Every change carries a user, a timestamp and a reason, and COAs are released only through the approval chain.
Owned, not rented
No subscription lock-in. New tests, reports and workflows are added on the lab's schedule, not a vendor's.
Outgrown your off-the-shelf
LIMS?
Tell us how your lab works today. We will map the system that fits it.
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