Uptake Infotech
Sunrest Lifescience Logo
SUNREST LIFESCIENCE

An MR reporting and management portal for a growing pharma field force

We designed and built Sunrest's ERP control hub and the companion mobile app their medical representatives use every day for attendance, tour programs, orders and territory assignments.

UI/UX DesignWeb DevelopmentMobile AppAPI Development
Sunrest ERP Control Hub Dashboard
Sunrest Mobile App Home Screen
CLIENTSunrest Lifescience Limited
INDUSTRYPharmaceuticals
SECTOREnterprise ERP
LOCATIONIndia
DURATION12 Months
PLATFORMWebsite, WebApp, Android, iOS
OUR ROLEDesign, development, launch
TEAM · 11 MEMBERS
1UI/UX1Project Manager1Tech Lead3Backend2Mobile3Web Frontend
TECHNOLOGIES
React JSReact NativeNode JSPythonPostgreSQLRedisFirebase (FCM)Google Maps APIAWSDocker
THE CHALLENGE

Field reporting spread across calls, sheets and messages

Sunrest's medical representatives cover territories across India. Attendance, daily call reports, orders and territory details were collected through separate channels, which made it hard for head office to see what was happening in the field on any given day.

OUR APPROACH

One branded system for admins and reps

We built a single platform with two faces: a desktop control hub where admins manage every module, and a mobile app where reps start their day, log visits and see their assigned geography. Both run on the same data, so reports update as soon as a rep submits.

01 · ERP CONTROL HUB

A dashboard that shows the field at a glance

Admins see total and today's DCRs, order volume, upcoming birthdays and anniversaries, and the latest orders in one view, alongside live employee locations and orders streaming in from the field. Every card links through to the underlying records.

Sunrest ERP Control Hub Full View
GeographyCountries, zones, states and cities, mapped to each employee.
Human ResourceEmployee records, designations and reporting lines.
ProductsProduct catalogue used for orders and field detailing.
CommunicationBroadcasts, birthdays and anniversaries in one feed.
Employee & Customer OpsTour programs, DCRs, orders and customer records.
ReportsField activity and order movement across the software.
Live TrackingReal-time location of every rep on duty, with daily routes.
Live OrdersOrders from the field appear in the hub as they are placed.
LIVE OPERATIONS

Where every rep is, and what they're selling, right now

The control hub streams GPS check-ins and orders from the field app as they happen. Managers watch their team on a live map and see each order land in the feed the moment a rep submits it.

Sunrest Live Operations Dashboard
Live employee trackingGPS pings from the field app place each rep on a live map from Start Day to End Day.
Real-time location with last-seen time
Daily route playback and distance travelled
Planned vs actual visits against the tour program
Geo-fenced check-ins at doctor and chemist locations
Live employee ordersEvery order a rep logs reaches the hub instantly, with customer, products and value.
Live order feed filtered by zone, rep or product
Instant alerts to managers and stockists
Order status from placed to dispatched
Today's order value rolled up per territory
Sunrest App Home Attendance
Sunrest App Assigned Geographies
02 · FIELD-FORCE APP

Built for a rep's working day

The app opens on a single task: start the day. From there reps record attendance, log tour-program visits and orders, and check exactly which country, zone, state and city they are assigned to.

One-tap Start Day attendance
Tour-program visits and orders logged on the go
Assigned geographies and employee details in the app
GET IT ONGoogle Play
DOWNLOAD ON THEApp Store
03 · BEYOND MR REPORTING

The in-house systems that run the business

Alongside field reporting, we built Sunrest's internal HR, attendance, customer and incentive tools on the same platform, so people, sales and payouts share one source of data.

HRMSIn-house HRMSEmployee lifecycle management for head office and field staff.
Employee profiles, designations and hierarchy
Leave requests and approvals
Documents and joining records
ATTENDANCEAttendance managementAttendance captured from the app and reviewed centrally.
Start Day / End Day punch from mobile
Daily and monthly attendance reports
Manager view of team presence
CRMDoctor & chemist CRMCustomer records that reps and admins work from together.
Doctor, chemist and stockist profiles
Visit history linked to DCRs
Birthdays and anniversaries for follow-ups
INCENTIVESSales incentive managementIncentives calculated from actual orders logged in the system.
Targets set per rep and territory
Payouts based on achieved sales
Transparent incentive view for each rep
EXPENSESExpense & claimsTravel and daily allowances claimed from the app and approved online.
TA/DA calculated from tracked distance
Bill uploads with each claim
Multi-level manager approval
SAMPLESSamples & inventoryStock of samples and promotional material issued to each rep.
Sample allocation per rep and month
Distribution logged against doctor visits
Balance stock visible to managers
TERRITORYTargets & territory planningTerritories and monthly targets planned centrally and pushed to the field.
Territory and beat assignment per rep
Monthly tour-program approval
Target vs achievement by zone
ANALYTICSSales analyticsManagement reports built on live field and order data.
Primary and secondary sales trends
Rep productivity and call average
Exportable MIS reports
04 · BRAND IDENTITY

One Sunrest look across web and mobile

We carried Sunrest's logo and blues into a shared UI system, so the admin hub and the field app feel like one product with clear, consistent controls.

Sunrest Lifescience Limited Logo
Sunrest Lifescience App Icon
COLOR PALETTE
Sunrest Navy#0C2C46
Deep Blue#124B76
Sunrest Blue#159FDF
Sky#5DB2E8
Cloud#EEF5FB
TYPOGRAPHY & UI
AaPoppins
Bold · Headings & KPIsSemiBold · Menus & labelsRegular · Tables & body text
HOW WE WORKED

From field workflow to launch

01DiscoveryMapped how reps, managers and admins report today and where data was getting lost.
02UX & UI designDesigned the admin hub and mobile app together on one Sunrest-branded visual system.
03DevelopmentBuilt the web portal, Android app and shared APIs so both sides stay in sync.
04Launch & supportRolled out to the field team and continued refining modules from their feedback.

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